Consumer Research
{ Posted on 09:18
by 08 Numbers
}
Between 6-8 out of 10 people would hang up if their call was not answered within 10 rings, according to consumer research.
Can you afford to lose business through your lack of efficiency and organisation?
Research concluded that people aged between 25-40 years old consider telephone enquiries and over-the-phone business infuriating, especially if they are kept waiting or are redirected to the wrong person or department. Equally annoying is having your calls answered by an untrained receptionist who is clueless when it comes to giving advice!
This can affect both new and existing customers negatively.
08Numbers.com can offer you packages and services with your new 08 numbers to help alleviate you from such problems.
· Virtual Switchboard
· Fax to Email
· Voicemail
· Call Routing
· Call Whisper
Can you afford to lose business through your lack of efficiency and organisation?
Research concluded that people aged between 25-40 years old consider telephone enquiries and over-the-phone business infuriating, especially if they are kept waiting or are redirected to the wrong person or department. Equally annoying is having your calls answered by an untrained receptionist who is clueless when it comes to giving advice!
This can affect both new and existing customers negatively.
08Numbers.com can offer you packages and services with your new 08 numbers to help alleviate you from such problems.
· Virtual Switchboard
· Fax to Email
· Voicemail
· Call Routing
· Call Whisper
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